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Included with ALL Khanna Management Residential Agreements is a Resident Benefits Package. Below is a list and description of the benefits included in this package. The Resident Benefit Package is provided to all tenants, new or existing, at no additional cost.
KMS offers convenient, and efficient online payment options. Through our partnership with Yardi Systems, we can accept payment in the form of E-transfer, or you can collect point or earn cash-back with using your own credit card (if your card allows for those options). We also offer pre-authorised payment options so you won’t need to remember to pay your rent, it will be handled for you!
Residents have free access to our Resident Portal to submit maintenance requests, pay online using all included payment options to include the automatic ETF option, and have access to electronic statements. This valuable feature offers Residents 24/7 access to their accounts, records, copies of leases and policies as well as online rental payment and maintenance requests.
Free Credit Reporting for All Rental Payments made during this Lease to Equifax. Residents receive the benefit of positive credit reporting for all on-time rental payments.
24/7 Maintenance Hotline with Live Phone Support. Residents can reach a live person after hours for emergency maintenance concerns.
Khanna Management will grant a one-time waiver of a returned ETF or Check payment fee. KMS will also grant a one-time waiver of a late fee.
Khanna Management will facilitate the delivery of HVAC filters to the property every 180 days under the Utility & Maintenance Reduction Program. Resident shall properly install the filter that is provided within two (2) days of receipt. Resident hereby acknowledges that the filters will be dated and subject to inspection by the Landlord upon reasonable notice to verify replacement has been timely made. If at any time Resident is unable to properly or timely install a filter Resident shall immediately notify Landlord in writing. Resident’s failure to properly and timely replace the filters is a material breach of this agreement and Landlord shall be entitled to exercise all rights and remedies it has against Resident and Resident shall be liable to Landlord for all damages to the property, A/C or heating system caused by Resident’s neglect or misuse.
Khanna Management will address any small maintenance item under $125.00 for the Resident that would be the Resident’s responsibility. The resident must request the maintenance to Khanna Management and reference the Maintenance Reduction Program. A vendor of Khanna Management choosing must be used.
New Residents can enjoy the convenience of moving in at their own time. A lockbox will be provided for the Resident to access on the lease start date. New Residents will also be able to complete a supplemental move-in report within 3 days of lease start using a provided service/app. While Khanna Management performs detailed move-in inspections, photos, and video prior to Resident occupancies, this unique feature affords Residents the opportunity to provide additional documentation which supplements Khanna Management inspections.
When moving into a property, Residents are often charged numerous fees. Commonly experienced fees consist of a “lease preparation fee” and a “Credit Risk Mitigation” fee. Such amounts are substantial, running between $300 and $500. While some of these expenses are necessary, Khanna Management builds such fees into the Residents Benefits Package, thus spreading the cost out over the life of a Resident’s lease. Moving is expensive and Khanna Management seeks to make the process as affordable as possible.
Through our partnership with Tree Canada, our parent company (Khanna Groups) has made a commitment to you, ourselves and, to our planet, to plant 1 tree in Ontario for every tenant we house. Thanks to you, we’re all able to enjoy a greener, more tree filled planet.
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